Can guests book directly without messaging me?

Yes, if you publish your unit on your discovery page and enable instant book. Guests see live availability, pay and check in — while you stay fully in control of deposits and house rules.

What happens if a guest damages something?

The security deposit is held separately from rent. After checkout, refund the full amount or deduct with a logged reason — the guest receives a refund receipt automatically.

Built for Landlords

Shortlet software for landlords & individual hosts

One furnished apartment, one reliable system. List your unit, vet every guest with KYC, collect deposits before check-in and hand over a signed agreement — all from your phone.

Join the waitlist See pricing

Today's reality

If this sounds familiar, you're not alone

You're the landlord, the agent, the accountant and the security guard — with a spreadsheet doing the remembering
A bad guest or a missed payment can cost more than a month's rent
You want to grow to a second or third unit without hiring staff

How StayOS helps

What changes for landlords

Vet every guest before they check in

Government ID, selfie and proof of address, submitted through a link you send on WhatsApp. Approve or reject with one tap, and blacklist problem guests from your history.

Deposits and rent collected before arrival

Collect the security deposit and first payment up front via virtual account or checkout link, with automatic reminders. No chasing, no 'I'll send it tomorrow'.

A signed agreement on every stay

The shortlet agreement generates automatically, your guest signs with a tap, and both of you keep a copy. Disputes about house rules become a thing of the past.

Features you'll use most

The landlords toolkit

Guest intake

KYC that guests actually complete

Start with the default checklist — government ID, selfie, proof of address, emergency contact — then add your own requirements. Require or waive per workspace, house or unit. Returning guests never re-submit.

Payments

Get paid: virtual accounts, invoices, checkout links

Three collection modes: a generated bank account number that auto-reconciles, an invoice with a hosted payment page, or a direct self-checkout link. Partial payments, security deposits and automated reminders included.

Legal

Shortlet agreements generated automatically

Your template, merged with the guest's details, generated as a PDF the moment a booking is confirmed. Click-to-sign with timestamp and IP — versioned for audit. Both you and the guest keep a copy.

Properties

Houses & units, structured from day one

Create houses with addresses, geolocation, amenities and galleries, then add bookable units with pricing, cleaning fees, deposits and statuses — studio to 5-bedroom, maintained or archived.

Operations

Bookings with double-booking protection

Date-range validation against each unit's live availability calendar, with manual blocks for maintenance and owner use. Track inquiries to checked-in, checked-out and cancelled — with source attribution.

Finance

Branded receipts, delivered instantly

A receipt with your logo and sequential numbering is generated on every payment and sent to the guest automatically. Accountants get clean payment history with one-click export.

FAQ

Questions from landlords

The specifics that matter most for this role — answered.

No — that's exactly who the free Starter plan is for. Up to 10 units and 3 houses at no monthly cost, with the full guest-vetting, payment and agreement workflow. You only pay the 5% commission on paid bookings.

Built for landlords — try it free

Join the waitlist and we'll walk you through the workflow with your own houses and units.