Features
One workspace for the whole stay lifecycle
From the moment a guest messages you to the receipt they get after checkout, every step of the stay workflow lives in one system — built for WhatsApp-first operators in Nigeria and West Africa.
Workspace
One workspace for your whole agency
A single place for your houses, units, guests, bookings, payments and documents — with roles and permissions so each team member sees exactly what they need. Audit-logged, so everyone is accountable.
Properties
Houses & units, structured from day one
Create houses with addresses, geolocation, amenities and galleries, then add bookable units with pricing, cleaning fees, deposits and statuses — studio to 5-bedroom, maintained or archived.
Guest intake
KYC that guests actually complete
Start with the default checklist — government ID, selfie, proof of address, emergency contact — then add your own requirements. Require or waive per workspace, house or unit. Returning guests never re-submit.
Guest intake
Self-service booking links via WhatsApp
Generate a single-use link per booking and send it on WhatsApp, SMS or email. The guest fills their details, uploads documents and confirms — no app, no login. Median intake under 10 minutes.
Operations
Bookings with double-booking protection
Date-range validation against each unit's live availability calendar, with manual blocks for maintenance and owner use. Track inquiries to checked-in, checked-out and cancelled — with source attribution.
Payments
Get paid: virtual accounts, invoices, checkout links
Three collection modes: a generated bank account number that auto-reconciles, an invoice with a hosted payment page, or a direct self-checkout link. Partial payments, security deposits and automated reminders included.
Legal
Shortlet agreements generated automatically
Your template, merged with the guest's details, generated as a PDF the moment a booking is confirmed. Click-to-sign with timestamp and IP — versioned for audit. Both you and the guest keep a copy.
Finance
Branded receipts, delivered instantly
A receipt with your logo and sequential numbering is generated on every payment and sent to the guest automatically. Accountants get clean payment history with one-click export.
Automation
WhatsApp-first notifications
Booking confirmed, payment received or overdue, KYC approved, agreement ready to sign, check-in reminder — delivered on WhatsApp, email and SMS. Templates you can brand and edit.
Insights
Dashboards that show occupancy & revenue
Workspace, house and unit-level views of occupancy rate, revenue vs last month, outstanding payments and upcoming turnovers — with date-range filters and CSV export for your accountant.
Growth
Publish units on your own discovery page
Toggle any unit live on a public, SEO-friendly discovery page under your brand. Each workspace gets its own page (a URL path like /discover/acme-realty or your own domain); guests search, filter by dates and price, see live availability, and book directly — skipping the OTA commission. Opted-in units can also appear in the platform-wide discovery search across all agencies.
Channels
iCal sync — no more double bookings
Import and export iCal feeds to stay in sync with Airbnb, Booking.com and any other calendar. If a guest books on Airbnb, your StayOS calendar blocks the dates instantly.
Branding
White-labelling for your brand
Your logo, your colours, your domain. Dashboards, receipts, agreements, guest pages and notifications all carry your brand — with the option to hide ours entirely.
Trust
Multi-tenant by design, secure by default
Strict data isolation between workspaces, encrypted storage for KYC documents, signed expiring document URLs and a full audit trail. Built for NDPR, structured for GDPR.
Highlights
Small details that add up
- Reusable guest KYC — returning guests book in seconds
- Every payment, agreement and KYC decision audit-logged
- Whitelabel receipts, agreements and guest pages
- Multi-currency-ready from day one
- WhatsApp-first notifications, branded templates
- CSV exports at workspace, house and unit level
See the whole workflow on your own units
Early access is free. Set up your first house and unit before launch — we'll migrate your data with you.